![]() And all the while, AOL remained more expensive than its major competitors. Since America Online emerged from the belly of a BBS called Quantum “PC-Link” in 1989, users have suffered through awful software, inaccessible dial-up numbers, rapacious marketing, in-your-face advertising, questionable billing practices, inexcusably poor customer service, and enough spam to last a lifetime. How do we loathe AOL? Let us count the ways.
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